Introduction to CRM

Customer Relationship Management has been with us over the ages, for as long as people traded with each other. In those days, the physical closeness in location between the customer and the supplier led to the relationship. Even in less developed countries and traditional societies such business models currently still exist. People congregated on market [...]

E-mail Marketing in WebOffice

E-mail is one of your fastest, cheapest and most effective marketing tools. But how do you use it to best address your target markets? And how do you execute and manage e-mail marketing campaigns effectively?
To address those questions, more customers are turning to WebOffice CRM. Providing target segment creation, distribution lists, creative development and campaign [...]

Using WebOffice CRM for E-mail Marketing

WebOffice CRM provides in-built tools for Email Marketing with a lot of functionality.
Inclusive in your web office are the ability to send ordinary emails to contacts with your CRM databse.
For more information contact:
Mary Akpala, WebOffice Specialist
Web Office
+44 (0) 7824 619 121
WebOffice Provider
WebOffice Free Trial for 30 days
WebOffice WorkGroup
Database Templates

WebOffice CRM: Easy to use but Powerful

WebOffice CRM gives your company all the Customer Relationship Management capabilities you’ll need to manage the sales and customer relationship management process, with greater power and ease than other CRM solutions.
WebOffice CRM
WebOffice CRM includes the foundations of CRM:

Salesforce Automation
Marketing Automation, and
Customer Support & Service.

These CRM capabilities are made more powerful with award-winning dashboards, customization and [...]

Do you use a WebOffice Solution Provider?

Do you use a WebOffice Solution Provider to source Web Office Products and services?
As a WebOffice Solution Provider at Alpha CRM Ltd, we are trained to help different types of businesses find business solutions and we also get periodic additional training at regular intervals in the year.
We help you select the most appropriate Web Office [...]

NetSuite Announces SAP for the rest of us

NetSuite claims that it Adds Deep ERP Functionality with CRM-like Usability. Customer Dashboard Provides First Comprehensive View of All Customer Information in One Location with At-a-Glance Metrics. But with time many users have refuted those usability claims.
Key Performance Indicators (KPI) Scorecards Track Performance Against Complex Corporate Objectives.
NetSuite was touted as the answer to the previously [...]

Reducing the risk of failure in CRM implementations

One of the easiest ways a prospective client can reduce the risk of failure in CRM implementations is to fully engage during the discovery phase.
Some prospects are reluctant to provide information about their businesses and keep insisting “I know what I want”
Well, unless you have actually implemented CRM applications before, knowing what you want and [...]